The official Government and Legal notices for right now [April 11] embrace public notification.
Ministry Of Tourism & Transport Tradition & Sport PATI Info Assertion
- Discover sort: Authorities Discover
- Discover sub sort: Public Notification
- Discover ID: GN0376/2025
- Public Authorities / Division: Public Transportation
- Publication date: 11 April, 2025
Authorities Of Bermuda
Ministry Of Tourism & Transport, Tradition & Sport
PATI Info Assertion
Identify of Public Authority: Division of Public Transportation [DPT]
Introduction:
The aim of the Public Entry to Info Act 2010 is to make Authorities Departments extra accountable and open by giving the general public entry to data, topic to exceptions which might be within the public curiosity. Its function is to:
Give the general public the correct to acquire entry to data held by public authorities to the best extent doable, topic to exceptions which might be within the public curiosity or for the safety of the rights of others;
Improve transparency, and eradicate pointless secrecy, with regard to data held by public authorities;
Improve the accountability of public authorities;
Inform the general public concerning the actions of public authorities, together with the style by which they make selections; and
Have extra data positioned within the public area as a matter of routine.
In accordance with Part 5 [1] of the Public Entry to Info Act 2010, the Division of Public Transportation [DPT] is required to organize an Info Assertion. This assertion gives an summary of data on the Division of Public Transportation and consists of the next:
An outline of the construction and group and the governing laws;
An outline of the capabilities, powers, duties and obligations;
A abstract of companies and packages;
An outline of the data which might be held;
An outline of the manuals utilized by workers in administering or finishing up the packages and actions;
An outline of the insurance policies, guidelines and tips to make selections or suggestions in respect to any particular person; and
The title and phone data within the occasion {that a} member of the general public needs to entry data.
Part A: Construction, Group and Laws [s5[1]a]
The Division of Public Transportation capabilities beneath the Ministry of Tourism & Transport, Tradition & Sport and operates in 5 sections, that are Administration, Operations, Upkeep, Stock Administration, and Administration Assist.
The Public Transportation Board, the precursor to the present Division of Public Transportation, was established beneath the Public Transportation Act 1951. This enabling Laws was amended in 2007 to vary the board right into a division of the Bermuda Authorities.
Laws
Public Transportation Act 1951
Omnibus [Fares] Laws 2024
Omnibus [Conduct] Laws 2012
Part B: 1] Capabilities, powers, duties of the Authority [s5[1]b]
Administration
The Administration Part consists of 4 posts: Director; Assistant Director Operations; Assistant Director, Technical Providers and Departmental Comptroller. The capabilities of the Administration group are to:
Develop bus transportation companies and packages;
Recruit, develop, handle and empower personnel;
Procure, keep, restore and handle assets, akin to: autos, instruments, gear and plant;
Develop insurance policies, procedures and strategic planning;
Handle monetary reporting, compliance, management, budgeting, and planning;
Handle the operation of the companies and packages;
Publish companies, fares and alterations to companies and fares;
Print and concern time tables;
Analyze knowledge to derive selections; and
Present a protected and wholesome plant, autos, instruments, gear, insurance policies and procedures.
Operations
The Operations Part is liable for delivering the bus transportation service and is made up of 9 posts: Operations Supervisor; Assistant Operations Supervisor; Assistant Operations Supervisor, Charters; Visitors Supervisor; Administrative Assistant; Dispatch Inspector; Driver Coach, Sightseeing Coordinator and Bus Operator. The capabilities of the Operations group are to:
Ship the day by day scheduled service, college service, sightseeing, charters and particular bus operations;
Consider bus routes to facilitate viability and create alternate routes when crucial;
Liaise with the Division of Public Works for the position, removing or restore of a bus cease and bus shelter;
Recruit, develop, handle and empower personnel;
Log, facilitate the gathering of misplaced and located objects and eliminate unclaimed objects; and
Obtain, analysis and reply to public suggestions.
The powers of the Operations group embrace:
Require a fare to trip on a bus or a cost to constitution a bus;
Require that an grownup go away an omnibus or Division facility for refusing to pay the fare as a passenger of a bus, smoking, loitering, and/or being improperly dressed;
“…Require house owners or occupiers of land to chop branches of bushes or minimize or take away any vegetation which obscures or is prone to harm a discover positioned, erected or marked” by the Division;
If the particular person fails to chop or take away any vegetation as described in level 1, the Division could accomplish that; and
A licensed Division officer could enter any land close to to or connecting to a bus cease to position, restore or take away a discover or to chop or take away vegetation that’s obstructing a discover positioned by the Division.
Upkeep
The Upkeep Part ensures that the autos, instruments, gear and plant are in working order and consists of sixteen posts: Upkeep Supervisor, Assistant Upkeep Supervisor, Depot Foreman, Supervisory Craft Foreman, Technician, Tradesman 1A, Tradesman 1, Tradesman 2, Semi-skilled Tradesman, Basic Helper, Janitor, Battery Man, Tire Man, Day/Evening Cleaner, and Momentary Labourer. The capabilities of the Upkeep group are to:
Restore autos, instruments, gear and plant;
Conduct preventative upkeep on all buses and assist autos;
Gasoline DPT buses and assist autos and different autos inside the Authorities fleet;
Safe the autos, instruments, gear and plant;
Put together and keep data on automobile efficiency, value and restore;
Make sure the testing and licensing of all autos;
Recruit, develop, handle and empower personnel;
Handle the apprenticeship programme together with the Nationwide Coaching Board; and
Clear autos, instruments, gear and plant.
Stock Administration
The Stock Administration Part procures the autos, instruments and gear wanted to function the bus service. There are 4 posts on this part: Procurement and Stock Supervisor, Buying Officer, Storekeeper and Cleaner. The capabilities of the Stock Administration group are to:
Buy objects wanted to assist the actions of the division;
Course of customs clearance documentation and fee;
Oversee delivery, supply, and receipt of products;
Retailer and management stock;
Talk and handle guarantee data;
Safe Shops areas;
Create and keep data on autos, instruments, gear, and stock;
Handle the method of obsolescence; and
Handle annual stock depend.
Administration Assist
The Administration Assist Part consists of ten posts, that are: Workplace Supervisor, Mission Officer, Assistant Workplace Supervisor, Accounts Assistant, Administrative Assistant, Inside Communications Clerk, Receptionist, Cashier, Vault Puller, and Messenger. The capabilities of the Administration Assist Part are:
Handle accounts payable;
Handle accounts receivable;
Buy, retailer and safe fare media;
Promote and handle vendor bulk gross sales of fare media;
Handle disposal strategy of fare media;
Depend, type and course of fare, depositing money day by day for the Division of Public Transportation and Marine and Ports Providers;
Handle inner and exterior communication; and
Chargeable for administrative, receptionist and clerical duties.
Mission Assertion
Shifting Bermuda with a high quality bus service.
Division Aims
To ship a handy and cost-effective day by day service.
To make sure buses function reliably based on the printed schedule.
To keep up the fleet in accordance with technical specs and trade commonplace timeframes.
To make sure buses are regularly protected and comfy for passengers and workers.
To transition the general public bus fleet from diesel to electrical by 2030.
To advertise the rising use of Digital Fare Media.
Part B: 2] Obligations beneath PATI Act [s5[1]b]
To offer an data assertion for the general public and promulgate it [s5],
To offer different data to the general public in order that the general public wants solely to have minimal resort to the usage of the Act to acquire data [s6]. This consists of:
Basic data, e.g. actions of the Authority
Log of all data requests and their end result
Quarterly expenditure [upon request] [s6[5]]
Contracts valued at $50,000 or extra.
To reply to data requests in a well timed method [s12-16]
To observe data requests, and supply this knowledge to the Info Commissioner
To answer requests from the Info Commissioner [s9]
To amend private data held by the Authority that it’s mistaken or deceptive following a written request by the particular person to whom the data relates [s19]
To conduct an inner evaluation if formally requested [part 5]
To provide proof for evaluation by the Info Commissioner [part 6, 47[4]], or for judicial evaluation [s49], if required
To offer an annual written report to the Info Commissioner of the standing of data requests [s58 [3]].
To do anything as required beneath the PATI Act and subsequent Laws [s59, 60], together with:
Charges for Requests for data
Administration and upkeep of data
Procedures for administering the Act
To prepare employees and make preparations in order to facilitate compliance with the Act [s61]
To designate an officer to be the particular person to whom requests are directed [s62]
Part C: Providers and Programmes [s5[1]c]
Providers
DPT operates an eighteen [18] hour schedule from 6:00 a.m. to 1:00 a.m. for twelve months a 12 months. The particular companies are:
Eleven [11] bus routes;
Every day commuter service throughout the week;
College bus service;
The companies offered, embrace:
Every day Commuter Service: Every day Commuter Service is scheduled service to the island by means of eleven [11] routes. The fee to journey is outlined by two zones. A 3 [3] zone fare for an grownup is $3.50 in money, $2.75 in tokens, and $25.00 in tickets [Tickets are sold in booklets of 15. Individual sale is strictly prohibited]. A fourteen [14] zone fare for an grownup is $5.00 in money, $4.50 in tokens, and $37.50 in tickets. For youngsters that aren’t college students in Bermuda, the three and fourteen zone fare is identical at $2.75 and the tickets are $9.50. Passes masking each zones could also be bought on the following charges:
Grownup
1-Day – $19.00
2-Day – $31.50
3-Day – $44.00
4-Day – $48.50
7-Day – $62.00
Month-to-month – $69.00
3 Months – $169.00
Kids
1-Day – $9.50
2-Day – $16.00
3-Day – $22.00
4-Day – $24.50
7-Day – $31.00
Kids beneath age 5 and Bermuda Seniors with a Particular Particular person’s ID journey without cost.
College Bus Service: College Bus Service is free to full-time college students in Bermuda and Bermudians who are usually not above the age of 18 and who’re pupil abroad. All buses servicing college routes have to be clear and in good working situation. At instances, public buses are supplemented with minibuses as a consequence of shortages in manpower or autos. If service can’t be delivered to a faculty, discover is given to the respective college by means of a phone name, subsequent voicemail message and an electronic mail to the executive workplace of the varsity.
Hours of Operation
Central Terminal Info Sales space
Sells tickets, tokens and passes and gives data on the bus system.
Hours of full kiosk operation:
Monday to Friday from 7:15 am to 7:00 pm
Saturdays from 8:00 am to six:30 pm
Sundays and Holidays from 8:30 am to five:30 pm
DPT Headquarters
Hours of full workplace operation:
Monday to Friday from 8:45 am to five:00 pm
Hours of full supervisory workplace operation:
Monday to Sunday from 8:45 am – 8:00 pm
Programmes:
Digital Fare Media
Digital Fare Media is a simple and environment friendly method of paying bus fare. Passengers shall be inspired to obtain the Shorelink cellular app from the consolation of their house, to buy fare, plan journeys, and monitor bus locales.
Capital Substitute – Buses
DPT requests funding to buy substitute buses on an annual foundation. New buses serve to cut back the weighted common age of the fleet and improve fleet reliability by offering for the retirement of buses which might be much less dependable and more and more expensive to keep up. As of 2024, DPT has 70 electrical buses in its fleet. With continued funding over the following few years, the fleet of buses is on observe to be 100% electrical by 2030.
Apprentice Programme
DPT sponsors the technical growth of Bermudians by way of a cooperative association with the Nationwide Coaching Board. Worker placement inside the Division upon completion will not be assured; nevertheless, the target of the programme is to supply the technical data and expertise to each participant in order that they’re marketable for the specified submit, whether or not it’s within the non-public or public sector.
Transit Ambassador Programme
The Transit Ambassador Programme is a customer support coaching course that originates from the Canadian City Transit Affiliation [CUTA] and is facilitated by a educated officer within the Division. All frontline employees shall be educated within the ideas of excellent customer support as outlined on this course which is particularly designed for transportation suppliers.
Part D: Data and paperwork held [s5[1]d]
Public Bus Schedule
College Bus Schedule
Constitution Tariff
Visitors Supervisor Survey
Accident Data
Incident Studies
Monetary Data
Part E: Administration [all public access] manuals [s5[1]e]
Summer season and Winter Roster Books
Every day Orders and Weekly Directions
Bus Operators’ Handbook
The Grasp Scheduler Every day Operations Handbook
Service Requirements Coverage
Transit Ambassador Coaching Information
Driver Coach Handbook
Coaching Handbook
Cashier Dealing with Procedures
Visitors Supervisors Coaching Handbook
Visitors Supervisors Handbook
Operations Supervisor Coaching Information
Bermuda Cruise Ship Schedule
The Grasp Scheduler Coaching Handbook
Work Change Kind
Incident Report
Monetary Directions
Accredited Estimates of Income and Expenditure
Authorities of Bermuda Situations of Employment and Code of Conduct
An Settlement between the Bermuda Authorities and the Bermuda Public Providers Union
An Settlement between the Bermuda Authorities and the Bermuda Industrial Union
Dignity at Work Coverage and Complaints Process
Stock Depend Procedures
Part F: Determination-making Paperwork [s5[1]f]
Determination Making Standards for Bus Runs
New bus runs are decided by the anticipated demand in a creating space. Eight folks should persistently journey on a brand new bus run for the outlined take a look at interval earlier than the run is established.
Bus Operators Handbook
Authorities of Bermuda Situations of Employment and Code of Conduct
An Settlement between the Bermuda Authorities and the Bermuda Public Providers Union
An Settlement between the Bermuda Authorities and the Bermuda Industrial Union
Dignity at Work Coverage and Procedures
Monetary Directions
Code of Observe for Mission Administration and Procurement
File Upkeep in Central Submitting
Managing a File for the Buy of Items and Providers
Storm Coverage
Lodging for Stormy Climate Situations
Substance Abuse Coverage
Assertion of Occupational Security and Well being Coverage
Occupational Security and Well being Phrases of Reference
DPT Emergency Procedures
Emergency Contacts
Departmental Evacuation Plan
Procurement Analysis Matrix
Part G: The Info Officer [s5[1]g]
Zaynab Brown
Departmental Comptroller
Division of Public Transportation
26 Palmetto Highway
Devonshire
DV 05
Direct: 441-279-2204
Phone: 441-292-3851 ext. 2204
Fax: 441-292-9996
E-mail Direct: zabrown@gov.bm
Part H: Any Different Info [s5[1]h]
Road Handle:
DPT Headquarters Dockyard Depot Central Terminal St. George’s Terminal
26 Palmetto Highway Pender Highway Washington Road Outdated Army Highway
Devonshire DV05 Sandys Hamilton St. George
Mailing Handle:
P. O. Field HM 443
Hamilton HM BX
Bermuda
Phone:
[441] 292-3851
Contact Varieties:
For Compliments, Complaints, Feedback, Ideas, and Info:
Shore Hyperlink Contact Kind: http://www.shorelink.bm/contact
Suggestions Kind [or QR code]: https://kinds.gov.bm/Suggestions-App
Web site:
www.gov.bm/bus or www.shorelink.bm/
Bus Fleet
Buses are recognized by the license plate quantity, whereby the primary two or three characters point out the 12 months that the bus was obtained and the final two digits specify the order by which the bus was obtained, e.g., bus 2220 was delivered to the Division within the 12 months 2022 and was the 20 th bus obtained throughout the procurement course of.
Steps to Entry Info from the Division of Public Transportation
1. Put your PATI request in writing and ship it to the Info Officer or the Receptionist at DPT Headquarters. Requests is not going to be accepted at some other facility.
2. Show to the Info Officer or the Receptionist that you’re:
a. a Bermudian by displaying an official Authorities of Bermuda issued image identification, akin to: Bermuda Passport, Driver’s License, Particular Particular person’s Card or Voter’s ID Card
b. a Bermuda Resident by displaying an official Authorities of Bermuda issued image identification, akin to: Driver’s License, Passport together with a piece allow, utility invoice or Immigration letter.
3. All charges incurred by the request [s59] have to be paid on the DPT Reception Desk or on the Authorities Cashiers’ Desk within the Authorities Administration Constructing on Parliament Road, Hamilton, earlier than the request is processed.
PATI Studying Room
A bodily studying room shall be made obtainable on website as wanted for the evaluation/studying of disclosed data upon request to the Info Officer.
Reporting Criticism, Praise or Basic Suggestions
Our biggest useful resource is our folks and the most effective supply for development and enchancment comes from passengers and fellow vacationers on Bermuda’s roads. We welcome your suggestions by phone, contact type or fax within the following format:
Identify:
Handle [optional unless pertinent to the feedback]:
Daytime Phone Quantity:
Cellphone Quantity:
E-mail Handle:
Date, Time and Location:
Worker Identify:
Car Quantity:
Route Quantity:
Travelling Route of the Bus:
Particulars of the Incident:
Part I: Any Different Info To be Offered? [s5[1]i]
Accessibility
The bus system will not be totally wheelchair accessible; nevertheless, if an individual utilizing a wheelchair is ready to board the bus with out assistance from the wheelchair; can fold the wheelchair; and might place it in an space that doesn’t hinder the best way of fellow passengers, the operator shall be completely satisfied to accommodate.
Changing into a Fare Media Outlet
Firms promoting fare media should first grow to be licensed and carry out the next:
Make obtainable to the general public timetables, token, passes and different DPT notifications;
Show data displaying the fare construction provided by DPT;
Promote DPT tokens and passes at a price no higher than the face worth of the respective fare class;
Promote tickets within the booklet type solely at a price no higher than the established worth. Particular person gross sales of tickets are prohibited.
A 5% low cost shall be prolonged to these with a minimal buy of 200 tokens and/or 50 passes. Mixture gross sales exceeding $100,000 will generate an 8% low cost. For extra data, dial [441] 292-3851 ext. 2217.
Promoting
The Public Transportation Act 1951 permits for promoting to be positioned on a Authorities omnibus. There are 3 ways by which one could promote their services on the bus:
Again Window of Buses
Complete Advertising & Communications
Phone: [441] 295-4558
E-mail: information@totalgroup.bm
Web site: www.totalgroup.bm
Part J: Info Assertion: Copies and Updates [s5[2,3,4,5]]
Each public authority shall replace its data assertion at the very least annually, and make it obtainable for inspection by the general public at affordable instances by [s5[1-5], PATI Act]:
Date Info Assertion was up to date: March 2025
Areas of Info Assertion:
Verify copies of Info Assertion can be found on the following websites:
Division of Public Transportation Headquarters Sure
26 Palmetto Highway
Devonshire DV 05
The Bermuda Nationwide LibraryYes
The Bermuda ArchivesYes
Obtainable electronicallyYes
Web site for the Division of Public Transportation: gov.bm/busYes
Discover within the Gazette indicating the locations the place the data assertion is obtainable for the publicYes
With the Info CommissionerYes
Jonelle D. Christopher Date
Director
The official notices above have been republished from the related part on the official Authorities web site. If you happen to want to view ‘arduous copies’, the Division of Libraries & Archives prints them and you may go to the principle library on Queen Road or the Authorities Archives within the Authorities Administration Constructing on Parliament Road to view them.
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