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    Home»Local News»Carfax for Police 9-1-1 solution streamlines response to 70% of crashes
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    Carfax for Police 9-1-1 solution streamlines response to 70% of crashes

    Team_Jamaica 14By Team_Jamaica 14November 7, 2025No Comments3 Mins Read
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    PRESS RELEASE

    CENTREVILLE, Va. — CARFAX for Police at this time introduced the launch of Driver Change 9-1-1, a digital self-service crash response answer that allows emergency communications facilities to effectively deal with property-damage-only (PDO) crashes with out deploying officers to the scene. 70 p.c of crashes are PDO incidents (supply, NHTSA) and this no-cost answer reduces pressure on company and emergency communications middle employees whereas offering neighborhood members with a simple and quick technique to trade data on the scene.

    “Implementing Driver Change permits our telecommunicators to offer a digital, user-friendly instrument that retains the method transferring even when officers can’t reply in particular person. It aligns with our targets of enhancing customer support, decreasing name dealing with time, and giving residents fast entry to the data they want,” commented Sarah Franz, Deputy Director of Aurora911.

    Driver Change 9-1-1 is deployed instantly from emergency communications facilities to concerned events at minor, non-injury crashes. Telecommunicators can ship a hyperlink with simply two clicks, rapidly closing out calls and permitting officers to give attention to greater precedence incidents. Working alongside telecommunicators, CARFAX for Police developed an easy-to-use answer that includes a small display footprint and entry to distinctive CARFAX intel.

    The platform gives a number of advantages throughout the emergency response ecosystem:

    • Officers can give attention to higher-priority incidents quite than responding to minor crashes.
    • Telecommunicators can rapidly deploy self-reporting hyperlinks and transfer on to the following name.
    • Neighborhood members spend much less time ready, rapidly trade data on their cellular units, and achieve prompt entry to insurance coverage documentation.

    “We companion with greater than 6,200 companies nationwide, so we hear instantly from chiefs and telecommunicators concerning the staffing struggles they face each day,” stated Lt. Michael Ledoux (ret.), Enterprise Growth Director at CARFAX for Police. “This answer is a results of these conversations and instantly addresses the ache of routine PDO calls which may spike name volumes and delay response time. It’s a win for police departments, telecommunicators, and the neighborhood alike.”

    The Driver Change 9-1-1 answer is accessible for free of charge to regulation enforcement companies and emergency communications facilities. It features a proactive Public Data Officer motion plan with customizable social media, information, and web site templates that make it simple to tell the neighborhood concerning the course of and ease of dealing with a PDO crash.

    About CARFAX

    CARFAX for Police gives trusted insights and options that energy regulation enforcement companies to create higher protected communities, and safer, extra environment friendly companies. Greater than 6,200 data-sharing regulation enforcement companies throughout North America belief the no-cost suite of web-based digital site visitors, information, coaching, and interoperable investigative instruments and options that assist resolve circumstances utilizing greater than 36 billion car historical past information, drive workflow efficiencies, enhance security, and construct higher neighborhood relationships. RMS/CAD integrations out there.



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